Tag: pharmaceutical

A pharmacy in Nairobi dispenses medicine to customer. Staff providing counseling. Explaining medication. Discussing side effects. Answering questions. Counseling thorough. But nothing recorded. No documentation. No proof. Customer takes medicine home. Side effect occurs. Customer complains. Pharmacy says counseling was provided. No evidence. No documentation. Dispute ensues. Customer claiming no warning. Pharmacy unable to prove […]

A patient in rural Kenya needs medicine consultation. Nearest pharmacy hours away. Transportation difficult. Cost prohibitive. Time consuming. Patient staying home. Problem unaddressed. Condition worsening. Treatment delayed. Suffering continues. Pharmacy missing opportunity. Patient missing care. Another patient same area. Using telemedicine consultation. Video call to pharmacist. Medicine advice provided. Prescription guidance. Recommendation made. Problem solved […]